What's in A Name?

Good thing I'm not in the mood for war...


Emotera: "thank you for calling #@!#$, my name is Myles..."
American caller: (interupting my spiel, irritable and shouting) "what's your name again?"
Emotera: "my name is Myles ma'am..." (medyo inis kasi si ma'am atat dipa ako tapos magsalita)
American caller: "you say what?" (ramdam na ramdam ko na galit na galit si ma'am)
Emotera: "my name is Myles ma'am...MYLES...(repeating my name and medyo nilakasan ko baka naman bingi si ate)
American caller: "Mariel?"
Emotera: "I said Myles ma'am...let me spell my name for you M-I-L-E-S" (iniba ko nalang ang spelling para mas maintindihan ni ma'am)
American caller: "tsk..." (lalong nagalit si ate...) "what's that?"
Emotera:(sa loob loob ko - ano beh, inispell ko na nga - pero sige ate ispell ko ulit ha...)
"Ma'am... are you having a hard time hearing me? understanding me?"
American caller: "Noooh!" (nabasag ata eardrums ko sa pagsigaw niya...) "You are speaking too fast I can't even catch your f#@ck!n$ name!" (marami pang sinabi si ate diko na nagetz...basta galit siya ha!)
Emotera: (ay inuubos ni ate ang pasensya ko...ten minutes na kami nagpapaliwanagan kung ano talaga pangalan ko...) ok, ma'am I'll gonna speak slower now oookkkeeeyyy? My name is MYLES - M as in Mary, I as in Indianna, L as in Larry, E as in Echo, and S as in Sam. Got it? MILES...
American caller: "hmmmm....so now it's Mary! Are you kidding me?!"
Emotera: (grrrr....you could imagine kung pano ako nanlambot sa sinabi nya. Haaay, ate, di kita papatulan...) "Ma'am that's not what I said my name is... Ok, Ok." (reviving back my composure...parang nang-iinis si ate ah!) "Call me Ana... A-N-A. That's Ana, that's my second name anyway. Now what can I do for you?"
American caller: " whatever! ok, how much do I owe you for this month?"
Emotera: (halos manlambot ako sa kinauupuan ko...) Ma'am.... unfortunately your call has been routed to dsl tech support, but I'll be more than happy to get someone for you from our billing department..."
American caller: "WTF! We've spent 10 minutes on the phone, spending precious minutes of my time...then you'll gonna transfer me over to someone else?! F#@k you!"
Emotera: (ay nakadrugs ata si ate! Napikon na rin ako) Ma'am...you care so much about my name that you were not able to inform me beforehand that you need to check your bill. You did not even let me finish what I'm saying a while back..." (nagsasalita pa ako ininterrupt na naman ako ng bruhang to!"
American caller: " I don't care what you're saying. Damn you! You said your name is Myles? Give me your supervisor you fag$@t!" (ay all of a sudden naalala ni ate yung name ko! it's a miracle!)
Emotera: "I won't tolerate you cursing me like this Ma'am...but I'll gonna get my supervisor for you....and before I do that, did I mention you could call me ANA instead?"
American caller: (si ate tumahimik...parang narealize niya yung mga pangyayari at nag hung up)

That was the funniest and the most irritating call I've ever had! Ti'll now I can't get over it. hahaha! Yan ang buhay call center - you can't please everyone kaya kung di makapal ang mukha mo and you're super sensitive...this job is not for you. Yeah, you are well compensated but most people does'nt know that it takes a lot of patience and understanding for us to be able to stick with our work. Good thing, it's not everyday na nakakakuha ako ng mga lokalokang caller such as this one. Kaloka si ate, sarap sabunutan! Hahaha!